They go above and beyond! The entire team at Air Ventures provided outstanding customer service to my family. It was our last day few hours on the island before our flight and we were on a tight schedule. My wife, daughter and I took the tour as my parents waited at the Air Ventures location. The airplane was clean, comfortable and they provided cold water and towels for added comfort. Our pilot, Eric, is awesome at what he does. He’s a great pilot and gave an exceptional tour which shows how knowledgeable he is of the island. Upon our return, we were so impressed with the tour that we convinced my parents to the take the next tour which was going to leave in a few minutes. As I mentioned earlier, we were on a tight schedule. We had a lot to do before making it back to our terminal with enough time left to check-in, etc. The staff at Air Ventures understood our situation so while my parents were up in the air taking their tour, one of the gentleman on their staff offered to drive me to the rental hub to return our rental vehicle. For no charge at all, he helped move our luggage from my rental to their company van, shuttled me to the rental hub, shuttled me back to Air Ventures and finally, took all of us to our terminal with ample time to check-in, etc. My parents were delighted to know that they were also able to take the tour without all of us cutting it too close. I highly recommend Air Ventures for their excellent tour and superb customer service.
I can't say enough good things about this company. There was a last minute issue with my Groupon that was resolved very professionally and in a timely manner. Val at the office was more than accomodating, and Kevin the pilot was very knowledgeable about the island and just plain fun to fly with. The Cessna was new and immaculate, and probably had way fewer hours on the airframe and engine than many of the helicopters circling the island through other companies. I will definitely fly again with Air Ventures Hawaii next time. They made me feel like a VIP.
Desi was our pilot and she was awesome!! The whole experience was just amazing. Highly recommend this tour.
We had a great time with these guys and I highly recommend taking a tour. Eric was our pilot and he was very knowledgeable. We didn’t have a reservation but just showed up and the team was able to accommodate us immediately.
We had a blast. The people here couldn't be more accommodating. We booked just one day in advance and got the time we wanted. The Cesena plane is comfortable and the AC was awesome. We had just two of us but three passengers can fit comfortably. Our pilot Harry was personable and easy going. We were very pleased with the service and the experience. Highly recommend.
Air Ventures Kauai Air Tours is a US Travel Agency based in Lihue, Hawaii. Air Ventures Kauai Air Tours is located at 3651 Ahukini Rd, Lihue, HI 96766, USA.
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