For the record this review is for J&J Rental Cars in Rice St Lihue, tel: 652 1985
I enjoyed the pleasure of renting from these guys. Check in was super easy and quick. The staff was very knowledgeable about the island, even pin pointed spots to check out on the map. I would definitely recommend this company! I for sure will be returning!
DO NOT USE THIS COMPANY- THEY ARE NOT LEGIT!!!!!!
Great staff and nice cars!
I rented a car from them the lady was very nice and friendly. She also had great staff who picked me up from the airport, loaded my luggage, and drove me to my rental. The car was clean and everything ran smoothly I couldn't ask for a better experience. I would recommend this rental company to anyone's who's looking for great service, a great car, and best pricing.
- Firstly, they cannot provide 3rd party personal liability insurance like the proper car companies, so if you drive a car from them and you are from outside the US you are driving ILLEGALLY!
I rented a car for 1 week from these guys. After day 1 I realized that I was driving illegally as they don't have insurance. I tried to return the car and get a refund for the unused days and they refused! They ended up finally agreeing a refund for the child seat rentals only (i.e. Nothing!) and then still had the audacity to short change me on the refund which was agreed in writing. THESE GUYS ARE SCAMMERS!
- There is no roadside assistance. If you have a problem with their old, run down cars, i.e. a flat tire then it is your responsibility.
Great experience! Our flight landed much later than expected and Jennifer called to make sure we still needed the rental. Outstanding customer service. She truly went above and To get my wife and 2 small kids off on the right foot! If we are lucky enough to find ourselves back in Kauai we will use this service again
- The company is based nowhere near the airport, so if you think you can easily pick up and drop off the car from the airport you are mistaken! There is no sign for this company at the airport so good luck trying to find them after a long flight! Even better they rarely answer their phone!
J J Rental Cars is a US Car Rental based in Lihue, Hawaii. J J Rental Cars is located at 3501 Rice St #1009, Lihue, HI 96766, USA.
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